Crew Administrator

Role Overview

To provide HR and Payroll service to external clients in the yachting industry, ensuring payrolls and employment paperwork are issued correctly and on time.

Responsibilities

• Provide a first-class service to all clients
• Inputting and reconciliation of payrolls in Cintra
• Raising, processing and checking invoices according to standard procedures
• Monitoring of cash balances and funds received, including returned payments, taking appropriate action as required
• Liaise with clients to ensure timely receipt of funds
• Liaise with clients on contractual and employment issues
• Investigate payroll queries
• Reconcile bank statements, where required
• Liaise with authorities as required, including responding to legal correspondence in a timely manner
• Ensure payroll year ends are processed accurately and on time
• Produce all relevant employment documents, within agreed timeframes, monitoring and
• recording the return of these where appropriate
• Keep up to date with changes in employment legislation
• Reporting and documentation of any non-conformities and implement agreed corrective action
• Any administrative duties in line with the above functions
• Any other duties as and when reasonably require

Requirements

• Proven experience providing customer service in an office setting
• Experience with Cintra is desirable but not essential
• Understand the overall objectives of the Company
• Willingness to assist other departments within the Group
• Maintain accurate records
• Maintain confidentiality